Complaints and requests are accepted in four ways:
- a written report
- via fax number +48 22 574-50-79
- by post
- via e-mail firstname.lastname@example.org
The complaints and applications should include:
- a detailed description of the case,
- the applicant's personal information - first name, surname (name of company), address for correspondence,
- the date of filing of the complaint / request.
Internal Control Department
Polish Air Navigation Services Agency
ul. Wieżowa 8, 02-147 Warszawa
Complaints and requests without address and personal details attached, will not be investigated.